When it comes to electrical services, we know you have questions—and Buzz Electrical is here to provide the answers! Whether you’re wondering about our emergency response times, pricing, warranties, or service areas, our FAQ page is designed to give you the information you need quickly and easily. We take pride in offering top-notch residential and commercial electrical services across Northwest Arkansas, with a commitment to safety, reliability, and customer satisfaction. Browse through our frequently asked questions below, and if you don’t see what you’re looking for, feel free to reach out—we’re always happy to help!
1. Do You Handle Both Residential and Commercial Electrical Projects?
No, we specialize exclusively in residential electrical services. Our team is dedicated to providing top-quality solutions for homeowners, ensuring safety, reliability, and expert craftsmanship in every project.
2. If I Have an Electrical Emergency, How Quickly Can You Make It Out?
We offer same-day service and can often make it out same day! We know that some electrical problems can’t wait. That’s why we try to make it out to you as soon as possible.
3. When Should I Call For an Electrician?
You should call an electrician whenever you experience flickering lights, frequent breaker trips, burning smells, outlets that feel warm, or any signs of electrical damage. If you’re planning a remodel, need new installations, or want to upgrade your panel, professional help ensures safety and code compliance. Electrical issues can be dangerous—don’t wait until a small problem becomes a big hazard. If you’re unsure, it’s always better to have an expert take a look!
4. Are Your Electricians Licensed, Bonded, and Insured?
Yes! We are fully licensed, bonded, and insured. Our electricians are also background-checked and drug-tested to ensure both safety and quality in everything we do.
5. Do You Offer Any Guarantees or Warranties?
Yes, we do! We offer a 100% money back guarantee if you’re not fully satisfied. We also offer a 2-year warranty for any repair done by Buzz Electrical!
6. Do You Offer Financing Options or Payment Plans?
Yes! We offer financing options through GreenSky. We know that electrical services can be expensive and unexpected. We’re happy to help you get the service you need right now without breaking the bank: https://buzzelectricalnwa.com/financing/
7. Do You Offer Flat-Rate Pricing or Hourly Rates?
We offer flat-rate, upfront pricing! We charge by the job, never by the hour. This means you’ll never be caught off guard by an expected cost after service. You’ll know the total cost of work before a project even begins.
8. What Areas Do You Service?
We happily serve Northwest Arkansas, including these specific cities: Fayetteville, Farmington, Bella Vista, Springdale, Rogers, Bentonville, Siloam Springs, Prairie Grove, and Lowell.
9. Do You Offer Any Discounts or Specials?
We always have different discounts and specials available for our customers! When we have a new one, we’ll add it here: https://buzzelectricalnwa.com/special-offers/ You can also call us to learn about any new or upcoming specials.
10. Do You Offer Ongoing Maintenance Plans?
Yes, we offer an Electrical Maintenance Program called “Safety and Savings Plan™”. You can enjoy benefits such as lifetime warranties, front-of-the-line service, big discounts, exclusive specials, and more! Find out more information about this plan here: https://buzzelectricalnwa.com/maintenance-program/
SCHEDULE
Close Menu
Close